Terms and Conditions of Sale

These Terms and Conditions of Sale ("Sale Terms") govern purchases of Qualimetry AI subscriptions and related services (the "Services"). By placing an order, you agree to these Sale Terms.

Last updated: January 25, 2026.

Definitions

"We", "us", or "our" means SHAZAM Analytics Ltd. "You" or "Customer" means the person or entity purchasing the Services. "Order" means a submitted subscription purchase. "Subscription" means the recurring access you buy for the Services. "Account" means your Qualimetry AI customer account. "Website" means qualimetry.ai and its subdomains. "Services" means our hosted software, features, and support included with your Subscription.

Introduction

These Sale Terms explain the terms on which we license and supply the Services to you. Please read them carefully before placing an Order. If you do not agree, do not complete a purchase.

Eligibility and Account

By ordering, you confirm that you are legally able to enter a binding agreement and that the account details you provide are accurate and kept up to date. You are responsible for all activity under your Account.

Scope of Sale

The Services are licensed, not sold. Your Subscription grants you the right to access and use the Services during the Subscription term in accordance with our Terms of Service.

Ordering and Acceptance

Orders are placed online and are subject to acceptance. Your Order is an offer to purchase a Subscription. We confirm acceptance by making the Services available to your Account or by sending a confirmation email. We may decline an Order at our discretion.

Pricing, Taxes, and Payment

Prices are shown at checkout and may change for future Orders. Taxes, if applicable, are added at checkout. Payment is due in full at the start of each billing period unless otherwise agreed in writing. We are not required to provide the Services until payment is received.

Service Delivery

The Services are delivered electronically via your Account. You are responsible for maintaining access to the email address and credentials associated with your Account.

Cooling-Off and Consumer Rights

If you are a consumer and local law provides a cooling-off period, you acknowledge that access to the Services begins immediately upon activation. Where permitted by law, your right to cancel may end once access has started. This does not affect statutory rights if the Services are defective.

Renewal, Cancellation, and Refunds

Subscriptions renew automatically unless cancelled before the next billing date. You may cancel in your Account or by contacting us. Fees are non-refundable except where required by law or expressly stated in your Order. If a refund is approved, we will process it within a reasonable period and typically to the original payment method.

Changes to the Services

We may update or modify the Services from time to time to improve functionality, security, or compliance. These updates do not materially reduce the core functionality of the Services during a paid term.

Personal Data

Personal data is handled in accordance with our Privacy Policy. By ordering, you consent to the processing of personal data as described there.

Intellectual Property

The Services and all associated materials are our intellectual property or that of our licensors. Except as expressly permitted, you may not copy, modify, distribute, or reverse engineer any part of the Services.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses. Our total liability for claims related to an Order is limited to the amount you paid for the applicable Subscription during the twelve (12) months preceding the event giving rise to the claim.

Events Outside Our Control

We are not responsible for delays or failures caused by events beyond our reasonable control, including network outages, power failures, or acts of government. Performance is suspended for the duration of such events.

Notices and Electronic Communications

We may contact you by email or by posting notices in your Account. Notices are deemed received when sent or posted. You agree that electronic communications satisfy legal requirements for written notice.

Waiver, Severance, and Assignment

A failure to enforce any provision is not a waiver. If any provision is unenforceable, the remainder stays in effect. You may not assign this agreement without our consent. We may assign it as part of a corporate transaction.

Changes to These Sale Terms

We may update these Sale Terms from time to time. The version in effect at the time of your Order applies unless a change is required by law or we notify you and you continue to use the Services.

Entire Agreement

These Sale Terms, together with the Terms of Service and Privacy Policy, form the entire agreement between you and us for the purchase of the Services and supersede prior understandings.

Governing Law

These Sale Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over disputes arising from these Sale Terms.

Contact Us

Questions about these Sale Terms can be sent to legal@qualimetry.com.